{"id":15220,"date":"2026-05-20T15:13:42","date_gmt":"2026-05-20T13:13:42","guid":{"rendered":"https:\/\/foxinaboxgames.com\/madrid\/?page_id=15220"},"modified":"2026-05-20T15:13:42","modified_gmt":"2026-05-20T13:13:42","slug":"contract-conditions-en","status":"publish","type":"page","link":"https:\/\/foxinaboxmadrid.com\/en\/contract-conditions-en\/","title":{"rendered":"CONTRACT CONDITIONS EN"},"content":{"rendered":"<div class=\"wp-block-group alignwide has-link-color wp-elements-c3065d03c2c339e33bca819dad375340 has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<div style=\"height:140px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns alignwide stack-on-tablet-portrait is-layout-flex wp-container-core-columns-is-layout-cbe57604 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:50%\">\n<h1 class=\"wp-block-heading has-extra-large-font-size\" style=\"margin-top:0;line-height:0.8;text-transform:uppercase\">CONTRACT CONDITIONS<\/h1>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:60%\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:90%\">\n<h3 class=\"wp-block-heading has-regular-font-size\" style=\"line-height:0.9;text-transform:uppercase\">WEBSITE TERMS OF USE<\/h3>\n\n\n\n<p>AND TERMS AND CONDITIONS FOR THE PURCHASE OF OUR PRODUCTS<\/p>\n\n\n\n<p>YOKOLOGICAL S.L., in compliance with Law 34\/2002, of July 11, on Information Society Services and Electronic Commerce (hereinafter, LSSI), informs you that: the company that owns the website whose URL is www.foxinaboxmadrid.com (hereinafter, the Website) is YOKOLOGICAL S.L., with registered address for notification purposes at C\/ Ancora 12, 28045, Madrid, with Tax ID number B87564837. To contact us, we provide the following email address: info@foxinaboxmadrid.com.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<hr class=\"wp-block-separator alignwide has-text-color has-offwhite-color has-alpha-channel-opacity has-offwhite-background-color has-background l-above-mobile-only\"\/>\n\n\n\n<div style=\"height:60px\" aria-hidden=\"true\" class=\"wp-block-spacer l-above-mobile-only\"><\/div>\n\n\n\n<div class=\"wp-block-columns alignwide stack-on-tablet-portrait is-layout-flex wp-container-core-columns-is-layout-14cf5ab5 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"padding-right:2vw\">\n<h3 class=\"wp-block-heading has-regular-font-size\" style=\"text-transform:uppercase\">1. ACCEPTANCE OF THE WEBSITE TERMS OF USE<\/h3>\n\n\n\n<p>These Terms regulate the use of the Website and are supplemented by the Privacy Policy and the Cookie Policy and, where applicable, any Specific Conditions that may apply to you (hereinafter collectively referred to as the \u201cTerms of Use\u201d). By using the Website, you declare that you have read and fully and unreservedly accept these Terms of Use, our Privacy Policy and, where applicable, the Cookie Policy, thereby entering into a binding contract with YOKOLOGICAL S.L.<\/p>\n\n\n\n<p>YOKOLOGICAL S.L. reserves the right to modify the terms of the Terms of Use of the Services included on its Website. In such case, YOKOLOGICAL S.L. will provide sufficient prior notice of any modification to the Terms of Use and will publish the new version, which will automatically replace the previous version. Subsequent use of the Website after any modification of the Terms of Use shall imply unequivocal acceptance of the same.<\/p>\n\n\n\n<p>If you do not accept the Terms of Use or any changes made to them, you may terminate the contract by not purchasing the services\/products offered.<\/p>\n\n\n\n<p>You acknowledge and accept that the information contained both in relation to the specifications of the services offered on the Website and in relation to the Terms of Use and the completion of the contract is sufficient and adequate to exclude any error in the formation of consent.<\/p>\n\n\n\n<p>Without prejudice to the provisions of these Terms of Use, the legal relationship between YOKOLOGICAL S.L. and its customers shall be governed by the Contract entered into by both parties.<\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"padding-left:2vw\">\n<h3 class=\"wp-block-heading has-regular-font-size\" style=\"text-transform:uppercase\">2. ACQUIRING CUSTOMER STATUS<\/h3>\n\n\n\n<p>The use of the Website, browsing its contents and\/or accessing the Services grants the status of customer of the Website (hereinafter, the \u201ccustomer\u201d) and implies full and unreserved acceptance of each and every provision included in these Terms of Use in the version published by YOKOLOGICAL S.L. at the very moment the customer accesses the Website. In accordance with consumer protection regulations, we inform you that this contract shall be formalised in Spanish.<\/p>\n\n\n\n<p>If the purchase through our website www.foxinaboxmadrid.com is made by a legal entity, the person completing the registration form declares that they are acting on behalf of the legal entity they represent. In any case, when completing the contact forms on the Website, all information provided must be truthful, accurate and complete. For these purposes, the customer guarantees the authenticity of all data communicated. Likewise, it shall be the customer&#8217;s responsibility to keep all information provided to YOKOLOGICAL S.L. permanently updated so that it reflects their real situation at all times.<\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:60px\" aria-hidden=\"true\" class=\"wp-block-spacer l-above-mobile-only\"><\/div>\n\n\n\n<hr class=\"wp-block-separator alignwide has-text-color has-offwhite-color has-alpha-channel-opacity has-offwhite-background-color has-background l-above-mobile-only\"\/>\n\n\n\n<div style=\"height:60px\" aria-hidden=\"true\" class=\"wp-block-spacer l-above-mobile-only\"><\/div>\n\n\n\n<div class=\"wp-block-columns alignwide stack-on-tablet-portrait is-layout-flex wp-container-core-columns-is-layout-14cf5ab5 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"padding-right:2vw\">\n<h3 class=\"wp-block-heading has-regular-font-size\" style=\"text-transform:uppercase\">3. PURCHASE TERMS AND CONDITIONS<\/h3>\n\n\n\n<p>Access to the games offered on the website whose URL is www.foxinaboxmadrid.com may only be purchased by following the procedure established by YOKOLOGICAL S.L. Until your request has been accepted by YOKOLOGICAL S.L., you will not have the right to enjoy the service.<\/p>\n\n\n\n<h3 class=\"wp-block-heading has-regular-font-size\" style=\"text-transform:uppercase\">3.1. PURCHASE PROCEDURE<\/h3>\n\n\n\n<p>The purchase of admission to the games offered by YOKOLOGICAL S.L. shall be carried out through the Website by means of electronic contracting. The customer must access the Website to request the acquisition of the right to enjoy the games offered by YOKOLOGICAL S.L., where the details of the purchase will be specified: selected game, day and time of access to the game, number of players, service address and cancellation insurance.<\/p>\n\n\n\n<p>Once the form appearing on the website has been completed, the customer will confirm acceptance of the terms and the price, which will be defined on the website and during the purchase process, including all expenses and taxes to be paid in order to comply with applicable legislation.<\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"padding-left:2vw\">\n<h3 class=\"wp-block-heading has-regular-font-size\" style=\"text-transform:uppercase\">3.2. GAMES AVAILABLE ON THIS WEBSITE<\/h3>\n\n\n\n<p>On the website, 9 games can be purchased directly at our facilities and 1 game can be purchased for the location chosen by the customer. Prices vary depending on the type of game and the number of players, as shown in the description appearing on the sales page.<\/p>\n\n\n\n<p>The purchase form will request the following information: full name, email address, telephone number and postal address. During the website payment process: card details for the POS terminal, Tax ID\/VAT number and postal address. Once the form has been completed and the terms and conditions of purchase have been accepted, payment will be processed.<\/p>\n\n\n\n<p>You will be informed of the Terms and Conditions of purchase that you must accept; please read them before confirming acceptance. The customer will have the option to download or print them, regardless of the fact that they will also be sent by email to the email address provided, together with the details of the order. The invoice will be available upon request by email or form.<\/p>\n\n\n\n<p>Once the terms and conditions have been accepted and payment has been made, the purchase shall be considered formalised and YOKOLOGIKAL SL will provide the service under the specified conditions.<\/p>\n\n\n\n<p>Orders placed by residents in countries of the European Union shall be subject to Regulation (EU) 2018\/302 of the European Parliament and of the Council of 28 February 2018 on addressing unjustified geo-blocking and other forms of discrimination based on customers&#8217; nationality, place of residence or place of establishment within the internal market (hereinafter, the Geo-blocking Regulation).<\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:60px\" aria-hidden=\"true\" class=\"wp-block-spacer l-above-mobile-only\"><\/div>\n\n\n\n<hr class=\"wp-block-separator alignwide has-text-color has-offwhite-color has-alpha-channel-opacity has-offwhite-background-color has-background l-above-mobile-only\"\/>\n\n\n\n<div style=\"height:60px\" aria-hidden=\"true\" class=\"wp-block-spacer l-above-mobile-only\"><\/div>\n\n\n\n<div class=\"wp-block-columns alignwide stack-on-tablet-portrait is-layout-flex wp-container-core-columns-is-layout-14cf5ab5 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"padding-right:2vw\">\n<h3 class=\"wp-block-heading has-regular-font-size\" style=\"text-transform:uppercase\">3.3. RETURNS POLICY<\/h3>\n\n\n\n<p>If the customer unilaterally cancels their reserved session, YOKOLOGICAL SL undertakes to issue a discount voucher for the same amount paid, under the following conditions:<\/p>\n\n\n\n<p>\u00abIf the Change Insurance has not been purchased, the customer must provide notice at least 72 hours before the game.\u00bb If the Change Insurance has been purchased, the customer must provide notice at least 15 minutes before the game. The customer will receive the discount code with instructions at the email address provided in the booking, valid for the following 3 months. The discount code will be issued within 1\u20135 working days. Under no circumstances will there be any refund of the amount paid.<\/p>\n\n\n\n<p>If the activity must be cancelled due to non-compliance with the company&#8217;s general rules and\/or admission rules, the user shall not receive any compensation or refund.<\/p>\n\n\n\n<h3 class=\"wp-block-heading has-regular-font-size\" style=\"text-transform:uppercase\">3.4. SHIPPING AND DELIVERY<\/h3>\n\n\n\n<p>Once the payment process has been completed, YOKOLOGICAL S.L. will make available to you the right to enjoy the service on the date and under the conditions specified in the contract between both parties.<\/p>\n\n\n\n<p>In the case of purchasing a gift card with postal delivery, it will be sent within 48 hours, excluding weekends and public holidays. Deliveries are limited to mainland Spain.<\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"padding-left:2vw\">\n<h3 class=\"wp-block-heading has-regular-font-size\" style=\"text-transform:uppercase\">3.5. PRICES AND PAYMENT METHOD<\/h3>\n\n\n\n<p>The prices of our games are shown in euros.<\/p>\n\n\n\n<p>In accordance with applicable legislation, every purchase made from our website will be subject to Value Added Tax (VAT) or any other indirect tax and\/or duty. According to Spanish regulations, we are required to issue an invoice for orders above \u20ac3,000 (taxes included).<\/p>\n\n\n\n<p>Prices are calculated according to the number of participants and based on the selected game.<\/p>\n\n\n\n<p>Payment will be made through POS terminal or PayPal.<\/p>\n\n\n\n<h3 class=\"wp-block-heading has-regular-font-size\" style=\"text-transform:uppercase\">4. PRIVACY AND DATA<\/h3>\n\n\n\n<p>To access the Services and Contents and\/or forms included on the Website that require the registration of your identification data, you must freely read and accept our Privacy Policy before providing your data; by accepting that Privacy Policy, you give your informed, express, free and unequivocal consent for the data you provide to YOKOLOGICAL S.L. to be processed by it in accordance with the applicable regulations in force.<\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:60px\" aria-hidden=\"true\" class=\"wp-block-spacer l-above-mobile-only\"><\/div>\n\n\n\n<hr class=\"wp-block-separator alignwide has-text-color has-offwhite-color has-alpha-channel-opacity has-offwhite-background-color has-background l-above-mobile-only\"\/>\n\n\n\n<div style=\"height:60px\" aria-hidden=\"true\" class=\"wp-block-spacer l-above-mobile-only\"><\/div>\n\n\n\n<div class=\"wp-block-columns alignwide stack-on-tablet-portrait is-layout-flex wp-container-core-columns-is-layout-14cf5ab5 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"padding-right:2vw\">\n<h3 class=\"wp-block-heading has-regular-font-size\" style=\"text-transform:uppercase\">5. ONLINE DISPUTE RESOLUTION (ODR)<\/h3>\n\n\n\n<p>If it may be of interest to you, to submit your claims you may also use the dispute resolution platform provided by the European Commission, available at the following link: http:\/\/ec.europa.eu\/consumers\/odr\/<\/p>\n\n\n\n<h3 class=\"wp-block-heading has-regular-font-size\" style=\"text-transform:uppercase\">6. INTELLECTUAL AND INDUSTRIAL PROPERTY<\/h3>\n\n\n\n<p>YOKOLOGICAL S.L., or third parties whose rights are legitimately held by YOKOLOGICAL S.L., owns and\/or is the licensee of all information contained on the Website, its graphic design, images, software, databases, indexes, source codes, trademarks, industrial designs, logos, service names and any other signs capable of industrial and\/or commercial use, all of which are protected in accordance with the provisions of Intellectual Property Law, Trademark Law and any other applicable legislation (hereinafter, the Website Contents). Making them available and using them does not, under any circumstances, imply the transfer of any exploitation rights over them or the granting of a right of use in your favour or in favour of third parties who may illegitimately access the Website contents; therefore, any reproduction, copying, distribution, total or partial commercialisation, public communication and transformation will require the prior written authorisation of YOKOLOGICAL S.L.<\/p>\n\n\n\n<p>The same terms apply to the right of use of the game, owned by YOKOLOGICAL S.L.; the acquisition of said right of use does not grant you ownership of it, since the owner of the game remains YOKOLOGICAL S.L. It is prohibited to delete, manipulate or in any way alter the \u201ccopyright\u201d and other identifying data of the reservation of rights of YOKOLOGICAL S.L., or of third-party owners whose rights are legitimately held by YOKOLOGICAL S.L. by virtue of agreements entered into with them.<\/p>\n\n\n\n<p>YOKOLOGICAL S.L. only assumes responsibility for contents owned by it, which will be identified with the \u00a9copyright symbol. Without prejudice to the foregoing, YOKOLOGICAL S.L. assumes no responsibility for the misuse of the contents of our website, this being the exclusive responsibility of the person accessing or using them. We also assume no responsibility for the information contained on third-party websites that may be accessed through links or search engines from our website, nor for contents originating from sources external to YOKOLOGICAL S.L., should they be included on our website, since they may not be updated or may be inaccurate. If YOKOLOGICAL S.L. becomes aware of this, it will make every reasonable effort to have such contents updated or corrected.<\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"padding-left:2vw\">\n<h3 class=\"wp-block-heading has-regular-font-size\" style=\"text-transform:uppercase\">7. DURATION AND TERMINATION<\/h3>\n\n\n\n<p>The provision of the Website Services, including the offer of activities, games, blog, social networks, etc., is in principle of indefinite duration. However, YOKOLOGICAL S.L. may terminate the provision of the services, cancel or deregister the customer if the customer breaches any condition and\/or obligation included in these Terms of Use. The duration of the acquisition of the right to enjoy our games will be for the duration of the selected activity. However, YOKOLOGICAL S.L. reserves the right to cancel the activity if such enjoyment has involved any illegal, unlawful or morally improper activity by the customer.<\/p>\n\n\n\n<p>YOKOLOGIKAL S.L. is nevertheless authorised to terminate or suspend the provision of the Website at any time. In any case, YOKOLOGICAL S.L. will fulfil confirmed Orders.<\/p>\n\n\n\n<p>Whenever reasonably possible, YOKOLOGICAL S.L. will give as much prior notice as possible of the termination or suspension of the Website service.<\/p>\n\n\n\n<h3 class=\"wp-block-heading has-regular-font-size\" style=\"text-transform:uppercase\">8. ASSIGNMENT<\/h3>\n\n\n\n<p>The customer may not assign this contract (in whole or in part) without the prior written consent of YOKOLOGICAL S.L. However, YOKOLOGICAL S.L. may assign all or part of this Contract to any entity that may in the future take charge of providing the Services included on the Website, giving thirty days&#8217; prior notice.<\/p>\n\n\n\n<h3 class=\"wp-block-heading has-regular-font-size\" style=\"text-transform:uppercase\">9. APPLICABLE LAW AND JURISDICTION<\/h3>\n\n\n\n<p>These Terms are governed by and interpreted in accordance with the Spanish legislation in force. For any dispute that may arise, the customer agrees to submit to the jurisdiction of the Courts of Madrid, unless the application of the law results in another competent jurisdiction. Notwithstanding the foregoing, the parties shall do everything reasonably necessary to resolve disputes amicably.<\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:60px\" aria-hidden=\"true\" class=\"wp-block-spacer l-above-mobile-only\"><\/div>\n\n\n\n<hr class=\"wp-block-separator alignwide has-text-color has-offwhite-color has-alpha-channel-opacity has-offwhite-background-color has-background l-above-mobile-only\"\/>\n\n\n\n<div style=\"height:80px\" aria-hidden=\"true\" class=\"wp-block-spacer l-above-mobile-only\"><\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>CONTRACT CONDITIONS WEBSITE TERMS OF USE AND TERMS AND CONDITIONS FOR THE PURCHASE OF OUR PRODUCTS YOKOLOGICAL S.L., in compliance with Law 34\/2002, of July 11, on Information Society Services and Electronic Commerce (hereinafter, LSSI), informs you that: the company that owns the website whose URL is www.foxinaboxmadrid.com (hereinafter, the Website) is YOKOLOGICAL S.L., with [&hellip;]<\/p>","protected":false},"author":501,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"custom-slug":"","custom-meta-description-es":"","custom-title-es":"","custom-social-image-es":"","custom-social-title-es":"","custom-social-description-es":"","custom-social-url-es":"","custom-social-type-es":"","custom-social-site_name-es":"","custom-social-twitter-title-es":"","custom-social-twitter-description-es":"","custom-social-twitter-url-es":"","custom-social-twitter-card-es":"","custom-meta-description-en":"","custom-title-en":"","custom-social-image-en":"","custom-social-title-en":"","custom-social-description-en":"","custom-social-url-en":"","custom-social-type-en":"","custom-social-site_name-en":"","custom-social-twitter-title-en":"","custom-social-twitter-description-en":"","custom-social-twitter-url-en":"","custom-social-twitter-card-en":"","_sitemap_exclude":false,"_sitemap_priority":"","_sitemap_frequency":"","footnotes":""},"class_list":["post-15220","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/foxinaboxmadrid.com\/en\/wp-json\/wp\/v2\/pages\/15220","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/foxinaboxmadrid.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/foxinaboxmadrid.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/foxinaboxmadrid.com\/en\/wp-json\/wp\/v2\/users\/501"}],"replies":[{"embeddable":true,"href":"https:\/\/foxinaboxmadrid.com\/en\/wp-json\/wp\/v2\/comments?post=15220"}],"version-history":[{"count":1,"href":"https:\/\/foxinaboxmadrid.com\/en\/wp-json\/wp\/v2\/pages\/15220\/revisions"}],"predecessor-version":[{"id":15221,"href":"https:\/\/foxinaboxmadrid.com\/en\/wp-json\/wp\/v2\/pages\/15220\/revisions\/15221"}],"wp:attachment":[{"href":"https:\/\/foxinaboxmadrid.com\/en\/wp-json\/wp\/v2\/media?parent=15220"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}